Support & planned maintenance service by BBG

The business benefits of sourcing your 24-hour, 7 day call-out and planned maintenance of sound, audio visual, music & media, assistive systems or security systems from a single, quality-assured organisation are greater than you think:

• Genuine economies of scale – fewer appointments, less downtime “on-test”

• Simpler administration – one visit, one cost, integrated service
• Time-saving and more secure – fewer engineers on your sites
• Efficiency savings – minimise expensive travel miles
• Nationwide support – geared to your facilities and system combinations

Would you like to work with a highly-accredited, professional Toronto team who:

• Put you, your business and your specific system needs first?
• Talk to each other and fully collaborate?
• Keep you updated from initial conception to installation and ongoing support?
• Offer over 10 years experience and industry-leading expertise – a track record that’s second to none?

BBG offers a range of service agreements, including routine planned maintenance and fully comprehensive call-out cover, on third party systems as well as BBG-installed solutions.

Single site and group customers can benefit from exceptional service-level responses from our experienced engineers, throughout the Toronto.

24/7 Support

BBG provides support every hour of every day.

Our contract customers can contact our nationwide team of thirty skilled engineers who will give advice and attend site when and where necessary.
Think of the savings in time and money and the reduction of effort and administration that this genuine economy of scale provides!

Contacting us for a quotation could be the best move you make.

Fully Comprehensive Service Cover

Allows customers to rely upon a pre-determined budget,  knowing that their systems maintenance and service requirements are covered within an all-inclusive price.

Routine Plus Service Cover

Takes care of your systems maintenance programme within the price and incorporates regular routine attendance to comply with governing standards. Call-outs and parts are charged at contract rates.

Extended Warranty

Where necessary, BBG can extend warranty on systems that are past the initial twelve months. This is normally provided with a routine maintenance agreement to ensure equipment is kept in good operational condition.

3rd Party Equipment

BBG Engineers have the skills, accreditations and knowledge to support a wide range of third party systems, an essential requirement for providing maintenance services across a variety of group-customer premises.

National Contracts

BBG Engineers support systems for group customers throughout the Toronto. This is accomplished efficiently by our nationwide network of technical support engineers.

Multi-discipline Systems Packages

Having 10+ years expertise in sound, fire, security, audio visual, music & media and assistive technology systems, BBG is able to provide complete packages that guarantee savings in cost and administration.

System Upgrades / Small Works

Where buildings are reconfigured, extended, or undergoing a change of use, BBG can provide rapid solutions for systems and advise on upgrades to satisfy the latest building regulations and safety standards.

DBS (enhanced) checked Engineers and considerate working

BBG Engineers are equipped to work on-site in many different environments, including Schools, Healthcare and Housing, where vulnerable people may be many among the users of the location where works must take place, as well as busy Retail or visitor sites where the practicalities of essential works could affect trade.